Frequently Asked Questions

Keep the Christmas spirit alive with our custom features on NorthPoleTimes.com.

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I went to the website but didn't see my personalizations.

Do I need to log into the website to get Daily Santa Texts or Elf Texts?

I sent the Elf Text to the name of my friend, but her name showed up twice.

I told my friend to enter their name in the Naughty or Nice List but they didn't see my personalizations.

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